Privacy Policy

At 77cd, we are committed to maintaining the trust and confidence of all visitors to our platform. This Privacy Policy sets out in detail the policies and procedures we follow when collecting, processing, and storing any personal data you provide to us while using the 77cd website, mobile interface, or related services. By accessing or using 77cd, you acknowledge that you have read and understood this Privacy Policy. We encourage you to review it carefully and contact us with any questions. This policy applies to all users located in Bangladesh as well as users accessing our platform from other regions.

Information We Collect

When you register an account, make deposits or withdrawals, or interact with our platform, 77cd may collect the following categories of personal data:

• Identity information: full name, date of birth, and national ID or passport details required for account verification.
• Contact information: email address and mobile phone number used to create or access your 77cd account.
• Financial information: transaction records, deposit and withdrawal history, and payment method identifiers (e.g. bKash, Nagad, Rocket mobile wallet references — we do not store full card numbers or wallet PINs).
• Technical data: IP address, browser type, device model, operating system, and session activity logs used for security and fraud prevention.
• Usage data: games played, betting history, page navigation patterns, and session duration data used to improve platform performance and personalise your experience.

How We Use Your Information

77cd uses the personal data we collect only for clearly defined, lawful purposes. Specifically, your data is used to:

• Verify your identity and age (21+ only) in compliance with responsible gaming and platform integrity requirements.
• Process deposits and withdrawals through your chosen payment method, including bKash, Nagad, Rocket, Upay, and bank transfers.
• Provide customer support, respond to queries, resolve disputes, and communicate important account or service updates.
• Detect, investigate, and prevent fraudulent activity, money laundering, and other forms of platform abuse.
• Personalise your gaming experience, deliver relevant promotions (where you have consented), and improve our platform features based on usage analytics.

Data Sharing and Disclosure

77cd does not sell or rent your personal data to any third party. We may share limited personal information only in the following circumstances:

• With trusted payment processors (such as bKash and Nagad gateway partners) strictly for the purpose of completing financial transactions you have initiated.
• With identity verification and fraud prevention service providers who assist us in maintaining platform security and compliance.
• Where required by applicable law, court order, or regulatory authority — we will only disclose the minimum information necessary and will notify you where legally permissible.

Payment Data and Financial Security

All financial transactions on 77cd are processed through encrypted, secure channels. When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, Upay, or a linked bank account, only a tokenised reference of your payment method is stored on our servers — never your full mobile banking PIN, card number, or account password. Our payment partners operate under their own security and compliance frameworks. We strongly recommend that you do not share your bKash or Nagad PIN with any third party, including anyone claiming to represent 77cd. Our support team will never ask for your full payment credentials.

Data Retention

77cd retains your personal data for as long as your account remains active or as required to fulfil the purposes described in this Privacy Policy. If you request account closure, we will deactivate your account and begin the deletion process for personal data that is no longer required. However, certain records — including transaction history and identity verification documents — may be retained for a longer period where required by applicable legal or regulatory obligations. De-identified or anonymised analytics data may be retained indefinitely for platform improvement purposes, as this data can no longer be linked back to any individual user.

Your Data Rights

As a user of 77cd, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected]:

• Right of access: request a copy of the personal data 77cd holds about you.
• Right to rectification: request correction of inaccurate or incomplete personal data associated with your account.
• Right to erasure: request deletion of personal data that is no longer necessary for the purposes it was collected, subject to legal retention requirements.
• Right to restrict processing: request that we limit how we use your data while a complaint or dispute is being resolved.
• Right to object: object to the use of your personal data for direct marketing communications at any time.

Cookies and Tracking Technologies

77cd uses cookies and similar tracking technologies to provide essential platform functionality, remember your preferences, and analyse how visitors use our site. We use two categories of cookies: (1) Strictly necessary cookies that are required for the site to function correctly, such as session management and security tokens; and (2) Analytics cookies that help us understand user behaviour in aggregate, which we use to improve the platform experience. We do not use advertising or third-party behavioural targeting cookies. You may control or delete cookies through your browser settings at any time; however, disabling strictly necessary cookies may affect your ability to log in or use certain features of the platform.

Security Measures

77cd takes the security of your personal data seriously. We implement a range of technical and organisational security measures to protect your information against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encrypted data transmission, access controls limiting staff access to personal data on a need-to-know basis, regular security assessments of our platform infrastructure, and secure storage of sensitive data using industry-standard practices. While we strive to use commercially acceptable means to protect your information, no method of electronic storage or internet transmission is completely secure. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will take immediate steps to contain the breach and notify affected users as required by applicable standards.

Minors and Age Verification

77cd is strictly an adults-only platform. Our services are available only to individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. As part of our account registration and verification process, all users must confirm their date of birth and provide valid government-issued identity documentation to prove they meet the minimum age requirement. If we become aware that personal data has been collected from a user who is under 21, we will immediately suspend that account and delete the associated personal data. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing gambling platforms.

Changes to This Privacy Policy

77cd reserves the right to update or modify this Privacy Policy at any time. When changes are made, we will revise the "Last Updated" date at the top of this page and, where the changes are material, we will provide a more prominent notice (such as an on-screen notification when you next log in). We encourage you to review this Privacy Policy periodically so that you remain informed about how we protect your personal data. Your continued use of the 77cd platform after any changes have been posted constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data 77cd holds about you, please reach out to our support team. We aim to respond to all privacy-related enquiries within five business days.

[email protected]